Your ticket is transferable and can be given to friends or family if you are unable to attend.

HHM is unable to offer refunds except as required by law, or as outlined in the Live Performance Australia Ticketing Code of Practice (if an event is cancelled, rescheduled or significantly re-located). In exceptional circumstances, we may consider requests. Please email HHM accordingly, otherwise we would advise you to offer your ticket/s to friends and/or family.

HHM reserves the right to change artists, programs, venue opening and/or performance times should this become necessary.

Management reserves the right to refuse admission or eject from the venue any person if it believes their presence is likely to cause a nuisance, disturbance or threat to other patrons, the venue or its employees.

1. Any person under the age of 15 attending ticketed events must be accompanied by an adult.

2. If a person under the age of 15 causes a disturbance or distraction to other patrons, staff may request that the accompanying adult remove the child from the venue.

3. Mobile phones must be switched off at all times.

4. Latecomers will only be admitted when there is a suitable break in the performers.

5. Student cards must be produced on request.

HHM is committed to keeping our audiences and musicians safe and healthy. You should not attend the venue or the event if:

1. You are required to be in isolation as a result of COVID-19 diagnosis or pending test result.
2. You have been directed to be in quarantine because of close contact with a person with COVID-19.
3. You are experiencing any of the symptoms of COVID-19.

HHM has adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.